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Frequently Asked Questions
Payment & Cancellation Policies
Payment: One night deposit required
Full payment required 47 days prior to arrival.
Cancellation Policy:
Up to 46 days prior arrival: no penalty, deposit refundable
45-30 days prior arrival: The initial deposit is not refundable
29-15 days prior arrival: 50% of the price not refundable
14 days and less: 100% of the hotel price not refundable
Travel Insurance Recommended
We strongly advocate the purchase of Travel Insurance in order to minimize any potential financial loss, as Pattoo Castle is under no legal obligation to offer any form of compensation related to any storm event. For guests on property who are forced to extend their stay due to flight delays.Pattoo Castle will charge a distressed traveler nightly rate each extended night, to be paid upon departure.